Took 24 hrs to install the new windows 10, what a POS. If it wasn't bad enough that I lost all my "favorites" list, have to click multiple buttons just to print, couldn't clearly find anything BUT to top it off they did not load my windows word 2010 and wanted me to re purchase word at $20/month, fxuck ass hole thieves. Fortunately I was able to restore my windows 7 nd appear to be back to normal.