I stupidly ordered a set of Eckler's "new and improved" hood springs for my '62. They are no better than the repops that are on the car and of course, wouldn't hold the hood up. I am waiting to buy a set of OE hinges and springs from Paul. In the meantime I sent them back for a refund and to point out what pieces of junk they are. It cost me $12 to send them back to their returns department. After not seeing any refund, I called and was told it had just been looked at by the returns department. My tracking showed they had received them 10 days before. I was told I would get my refund in the next 3-5 days. I said I wanted the cost of what I paid to originally have them sent to me. I knew I would have to eat the return shipping. Checked this morning, and I did get a refund but only for the parts - $36.95. Paid $52.16 with shipping plus $12 return shipping so I had $64.16 in them. Lost $27.21 for an inferior product and worse customer service. Obviously, I will NEVER do business with Ecklers again. Chalk it up to "I should have known better". Rant over